Privacy Policy

Hynah ("Hynah", "we", "us") builds an agentic IDE and AI operating system for software development. This policy explains what data we collect, why we collect it, and the choices you have. The short version: your code stays on your machine, and we collect the minimum needed to run and improve the product.

1. What we collect

1.1 Account data

• Name, email address, and authentication identifiers when you create an account.
• Workspace and organization membership details.
• Billing contact details when you purchase a paid plan (payment card data is processed by our payment provider and never touches our servers).

1.2 Product telemetry (opt-in)

• Feature-usage events (for example, "agent run started"), performance timings, and crash reports.
• Operating system, app version, and hardware class.
• Telemetry never includes file contents, repository data, prompts, or secrets.

1.3 Support communications

• Messages you send to support@hynah.com or through in-app feedback, including diagnostic logs you explicitly attach.

2. What we do not collect

• We do not collect, store, or train on your source code on our servers.
• We do not sell personal data to anyone, for any reason.
• We do not run third-party advertising or cross-site tracking in the product.

3. Local-first processing

Hynah is local-first by design:

• Your repositories, project memory, and task state live on your device.
• When you use a cloud AI model, only the context required for that request is sent to the model provider you selected, using your own API keys where configured. Requests are not logged by Hynah.
• Local models run fully offline; no data leaves your machine.

4. How we use data

• Provide, maintain, and secure the product.
• Sync workspaces you explicitly create across your devices.
• Respond to support requests and communicate service updates.
• Improve performance and reliability using aggregated, de-identified metrics.

5. Data retention

• Account data is kept while your account is active.
• Workspace content is deleted within 30 days of account deletion.
• Crash reports and telemetry are retained for 12 months, then aggregated or deleted.
• Backups rotate out within 35 days.

6. Your rights

Depending on your region (including GDPR and similar laws), you may:

• Access, correct, or export your personal data.
• Delete your account and associated data.
• Opt out of telemetry at any time in Settings → Privacy.
• Object to or restrict certain processing.

To exercise any of these rights, email support@hynah.com or call +91 76973 69216. We respond within 30 days.

7. International transfers

If we process data outside your country, we use appropriate safeguards such as standard contractual clauses.

8. Children

Hynah is not directed at children under 16, and we do not knowingly collect their data.

9. Changes to this policy

We will post any changes here and update the date above. Material changes are announced in-app before they take effect.

10. Contact

Privacy questions or requests:

• Email: support@hynah.com
• Phone: +91 76973 69216